Platform / SuperAdmin

This short appendix covers the platform-level controls that sit above any one workspace. It's for SuperAdmins (and, in a narrower role, platform admins / LCAdmins) who operate the LEMA Chat deployment itself.

Most day-to-day administration is in the Admin's Guide. What's here is the handful of levers that are deliberately reserved for the platform tier.

The platform tiers

The Admin console is tier-aware:

• Workspace Admin — one workspace (the Admin's Guide).
• LCAdmin (platform admin) — cross-workspace operational visibility (for example the platform-wide error log).
• SuperAdmin — the full platform: global settings, default inference, pricing, plugin activation, and the destructive workspace lifecycle operations (snapshots, restore, reset).

In this appendix

• Platform defaults — global settings, models, hardening, and what's reserved to SuperAdmin.
• Plugin activation — turning component plugins on at the platform and workspace level.
• Default inference — designating the connection agents use, and strict-mode behaviour.

Also available to SuperAdmin

• Spend & pricing — edit the per-model pricing and budgets that value all metered usage (see Credits & spend).
• Workspace lifecycle — snapshot, restore, and reset any workspace (see Reset & snapshots).
• System health — the console's health and metrics views over the running service.

Coming soon at the platform tier

A few platform tools are placeholders today: Masquerade (acting as another user for support), a Tickets view, and the workspace-facing Billing page are all marked coming soon.